Privacy Policy

How Medway Norse Pest Control collects, uses and protects your personal data.

1. Who We Are

Medway Norse Pest Control is a trading division of Norse Commercial Services Ltd, part of the Norse Group. Our registered office is at 280 Fifers Lane, Norwich, Norfolk, NR6 6EQ. We are the data controller for the personal data we collect in connection with pest control services provided in the Medway area.

2. What Data We Collect

When you contact us, book a service or use our website, we may collect your name, address, postcode, phone number, email address, type of property and details of the pest problem you are experiencing. We collect this information because it is necessary to provide the service you have requested.

3. How We Use Your Data

Your data is used to respond to your enquiry, book and deliver pest control services, issue invoices and service reports, and comply with our legal and regulatory obligations. We do not sell your data to third parties and we do not use it for unsolicited marketing.

4. Cookies

Our website uses essential cookies necessary for the site to function and, with your consent, analytical cookies to help us understand how the site is used. You can accept or reject non-essential cookies using the banner displayed on your first visit.

5. Your Rights

Under UK GDPR you have the right to access, correct or request deletion of your personal data. To exercise these rights, contact us at pestcontrol@ncsgrp.co.uk or write to us at Pier Approach Road, Gillingham, Kent ME7 1RT.

6. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at pestcontrol@ncsgrp.co.uk or call 01634 283215.