Frequently Asked Questions
What types of pests do you treat?
We offer services for a wide range of common household pests,
including ants, cockroaches, rodents (mice and rats), bed bugs, wasps, fleas, silverfish, and more.
If you have a specific pest problem not listed, please contact us – we can likely help!
How much does pest control cost?
The cost of our services depends on several factors,
including the type of pest, the size of your property, the severity of the infestation,
and the treatment method required.
Are your treatments safe for my family and pets?
The safety of your family and pets is our top priority.
We conduct a specific risk assessment on every visit.
We use products and methods that are registered for use around homes and are applied by trained technicians.
We will provide specific safety instructions related to the treatment plan for your home.
How long does a pest control treatment last?
The longevity of a treatment depends on the pest, the environment, and the treatment method.
Some treatments, like those for bed bugs, may require multiple applications.
Our technicians can discuss the expected duration of your specific treatment.
Do I need to prepare my home before a pest control treatment?
Preparation depends on the type of treatment.
We'll provide you with detailed instructions beforehand.
It may involve covering or removing food, cleaning certain areas, or vacating the premises for a short period.
Do you offer same day appointments?
We understand that pest problems need urgent attention.
If available, we will offer same-day (additional charge may be applicable) or next-day service in most cases.
Contact us as soon as you notice an issue, and we'll schedule an inspection as quickly as possible.
Do I have to sign a contract for pest control service?
We offer both one-time treatments and ongoing pest control plans.
While ongoing plans often require a contract, we also offer single-service options without long-term commitments.
What is Integrated Pest Management (IPM)?
Integrated Pest Management (IPM) is a comprehensive approach to pest control that emphasises prevention,
monitoring, and the use of the least toxic methods possible. It's a sustainable strategy that we use whenever applicable.
How can I prevent pests from coming back?
Our technicians will provide you with recommendations tailored to your situation.
Common prevention tips include sealing cracks and crevices, eliminating food and water sources, proper sanitation, and regular inspections.
What are the signs of a bed bug infestation?
Bed bugs can be identified by itchy bites (often in a line),
small blood stains on sheets, dark spots of excrement, and the presence of the bugs themselves
(small, flat, reddish-brown insects). They are often found near areas where people sleep.
How do I get rid of rodents?
Rodent control involves a combination of trapping, baiting, and exclusion.
Our technicians can assess your situation and develop a tailored plan to eliminate existing rodents and prevent future infestations
Are your wasp removal services safe?
Yes, our technicians are trained in the safe removal of stinging insects.
We use protective clothing and specialised techniques to minimise the risk of stings.
Are you licensed and insured?
Yes, we are fully licensed and insured to provide pest control services.
Our technicians are highly trained and certified.
