Compliance-grade pest management for the sectors that can't afford to get it wrong. BPCA-accredited, fully documented, EHO and CQC audit-ready contracts.
A single EHO inspection following a pest sighting can trigger a zero food hygiene rating, closure orders, and permanent reputational damage online. Your Food Hygiene Rating depends on it — don't leave it to chance.
Call us when you need us. No contract required. Ideal for occasional issues or one-off treatments.
Scheduled visits, full documentation pack, priority emergency response and EHO audit support included.
Group pricing for restaurant chains, franchise groups or multi-site operators across Medway and Kent.
"Called after a rodent issue was flagged during our pre-EHO inspection. They were on site same-day, sorted the problem and provided a full written report. Our 5-star rating was maintained."
"Professional, discreet and thorough. The documentation they provide is exactly what EHO inspectors want to see. We've had zero issues since going on contract."
"The annual contract gives us complete peace of mind. Regular visits, reports always on file, and they respond fast if anything comes up between scheduled visits."
Medway Council's exclusive approved provider. BPCA member. CEPA certified. Fully insured and documented for EHO compliance.
Pest infestations in rental properties can trigger tenant disputes, council enforcement notices and costly void periods. We provide fast, documented treatment across single lets, HMOs and managed portfolios.
One-off treatments or a rolling agreement for a single rental property. Invoiced per visit or programme.
Priority response across your portfolio. Discounted rates, consolidated invoicing and a single point of contact.
Compliance-focused programme for HMO landlords. Documentation pack included for annual licence renewal submissions.
"I manage over 20 properties across Medway. Norse are my first call for any pest issue — fast, professional and the paperwork is always in order for council inspections."
"Had a rat issue in a void property between tenants. They came out within 24 hours, resolved it and I had a written report the same day. Couldn't ask for more."
"The block contract pricing is very competitive. Having one reliable contractor across all my HMOs has made compliance significantly easier to manage."
Fully documented service records. Compliance-grade treatment for HMO and private landlords across Medway.
CQC inspectors expect to see a documented pest control programme in place. The vulnerability of residents makes zero tolerance essential — we provide the compliance documentation to back it up.
Emergency response as needed. Suitable for lower-risk settings with an existing prevention programme.
Scheduled monthly visits, full COSHH documentation, service reports and emergency priority response included.
Group contract for care home operators with multiple Medway sites. Unified documentation standard across all locations.
"Our CQC inspector specifically commented positively on our pest control documentation during inspection. Norse provide everything we need — reports, COSHH sheets and full visit logs."
"Completely trustworthy with vulnerable residents present. Technicians are professional, discreet and always explain what they are doing and why. Exactly right for our setting."
"Monthly visits keep our compliance file up to date. When we had an emergency they responded within hours. The level of service is exactly what a care home requires."
CQC audit-ready documentation. COSHH-compliant treatments. Medway Council's approved provider — highest standard of compliance assurance available.
A single bed bug mention on TripAdvisor can cost thousands in cancellations and months of reputation recovery. Fast, discreet pest control with a clear bed bug protocol is non-negotiable for any hotel in Medway.
Same-day or next-day response for active infestations. Bed bug protocol available 7 days a week.
Scheduled visits, proactive bed bug room inspections on rotation, monitoring and full audit documentation.
Multi-site contracts for hotel groups operating across Medway and North Kent. Unified service standard guaranteed.
"Had a bed bug complaint from a guest on a Friday evening. Medway Norse were on-site Saturday morning, treated the room discreetly and we had it back in service by Sunday night. Incredible response."
"The unmarked van matters enormously. Our guests have no idea pest control has visited — which is exactly what you need in a hotel environment. Completely professional throughout."
"The annual contract covers our kitchen, guest rooms and public areas. The regular documentation gives us everything needed for EHO compliance. Highly recommended."
Discreet, professional, fully documented. Medway Council's exclusive approved provider — the credentials that matter most when EHO inspectors arrive.
As Medway Council's exclusive approved provider, our documentation and standards carry the weight of local authority endorsement — invaluable during EHO or CQC inspections.
Every visit produces a full written service report that meets BPCA and CEPA standards. Your audit file is always up to date and inspection-ready.
Contract customers receive priority emergency response. We understand that a pest sighting in a commercial setting demands immediate action — we deliver it.
Fully accredited, insured and council-approved. The credentials commercial customers need.